Shipping Policy

Shipping Policy

Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Times
Once dispatched, international orders typically arrive within 7–12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and not guaranteed, as they can be affected by factors outside our control, such as customs delays, weather, or carrier issues.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package's progress.

Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.

Shipping Delays
While we work hard to ensure timely delivery, occasional delays can occur due to circumstances beyond our control (customs, weather, carrier disruptions, etc.). We appreciate your patience and will assist with tracking issues if they arise.

Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Questions
If you have any questions about your order's shipping status, please contact our support team at [your support email] and we'll be happy to help.